Our Terms & Conditions

If you use our website or conduct business with us, you’re agreeing to everything on this page.

Terms of Business

If you choose to conduct business with us, here are the terms you’re agreeing to. If you do not agree with these terms, please do not do business with us.

Written Content – Although it’s our job is to provide you with a website, we’re not experts in your field. As such, we’ll need you to provide us with the content for your projects. If needed, we’ll help guide you in creating this content, but you will ultimately be responsible for writing it. Also if there are any industry-specific regulations that your site must comply with, it’s up to you to provide us with this information. We’re not liable if you or your business are fined or prosecuted for including or omitting any content.

Search Results – Search engine results are dependent on a wide variety of factors which are ever-changing. We do our best to keep up with trends and best practices in the area of search engine optimization (SEO), however, we cannot guarantee how or where your website will rank. Nobody can.

Indemnification – This has already been stated, but we are not responsible for ensuring that any regulatory guidelines are met when creating your website. Should you ever face legal fines or penalties as a result of something being included, omitted or otherwise misused on your website, you hereby agree to not hold Silly Grasshopper, LLC or anyone on our team responsible for such damages. This includes security breaches or personal information associated with your site. All website are considered “as is” products once delivered to you.

Third Party Dependencies – We cannot guarantee the continued development of third party plugins, themes or other assets that your website may need. Should any site-dependent asset become obsolete or malfunction, we are not responsible for re-developing, replacing or repairing it. However, we’ll be happy to help you troubleshoot or find an alternative at our normal consultation rates.

Marketing – It isn’t rare for us to get an email that praises the work we’ve done for a client. We love to share these positive statements online because it helps others to see the value in our brand. Therefore, we might share statements that you make to us with others in order to help market our products and services.

Account Access – In order to complete tasks you request of us, we will most likely need to log into some of your personal and/or business accounts (for instance, your domain registrar account, your Twitter account…stuff like that). The credentials that we have are stored securely and handled with care. However, there are instances where we may need to share your credentials with a 3rd party collaborator in order to complete a task.

Email Lists – As a client of Silly Grasshopper, LLC, we’ll want to share some relevant content with you through email. To accomplish this, we’ll add the email address that you’ve provided to us to our client email distribution list. You can opt-out of this list at any time by clicking the “unsubscribe” link at the bottom of every email.

Time & Communication – Deliverable dates given to you make the assumption that you are providing us with everything we ask for in a timely manner. If you’re not being responsive or sending us what we need to complete a task on time, the project will be late. If your project is extended as a result of your lack of communication, it will lose priority over other ongoing projects.

Estimate Tool Terms

The project estimate generator tool that is on our website is there for potential clients to get an idea of how much money their project might cost to complete. The values provided as a result of using this tool are not final and may change based on the details of a project not included with this tool.

Please be aware that personal information will be requested prior to submitting your project details. We reserve the right to use any and all information submitted for our business needs, including email marketing. This may also include reaching out to you to further discuss the project. We will not sell or knowingly share this personal information with anyone outside of our team, however we make no guarantee that the servers used to house our website will remain 100% secure at all times. Anything connected to the internet is susceptible to hacking and security breaches.

Keyword Research

The keyword research we provide – whether as an on-demand project, or as a component to a larger web project – comes with no guarantees. Our role is to simply look up- and report on- information that’s provided to us from publicly available tools. The performance of your website in search results is dependent on a wide variety of factors. We’re happy to discuss ways to boost your search performance.

Please be aware that personal information will be requested prior to submitting your project details. We reserve the right to use any and all information submitted for our business needs, including email marketing. This may also include reaching out to you to further discuss the project. We will not sell or knowingly share this personal information with anyone outside of our team, however we make no guarantee that the servers used to house our website will remain 100% secure at all times. Anything connected to the internet is susceptible to hacking and security breaches.

Privacy Policy

Our Privacy Policy was last updated and posted on May 20, 2017. It governs the privacy terms of our Website, located at https://sillygrasshopper.com, sub-domains, and any associated web-based and mobile applications (collectively, “Website”), as owned and operated by Silly Grasshopper, LLC.

Your privacy is very important to us. Accordingly, we have developed this Policy to help you to understand how we collect, use, communicate, disclose and make use of personal information. We use your Personal Information only for providing and improving the website and our products and services. By using the website, you agree to the collection and use of information in accordance with this policy.

  • Before, or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. However, we make no guarantee that the servers – or other devices containing your personal information – will ever be compromised.

Your Privacy
Silly Grasshopper, LLC follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. We utilize the Personal Data you offer in a way that is consistent with this Policy. If you provide Personal Data for a particular reason, we could make use of the Personal Data in connection with the reason for which it was provided. For example, registration info sent when developing your account, might be used to suggest products to you based on past acquisitions. We might use your Personal Data to offer access to services on the Website and monitor your use of such services. Silly Grasshopper, LLC may also utilize your Personal Data and various other personally non-identifiable info gathered through the Website to assist us with improving the material and functionality of the Website, to much better comprehend our users, and to improve our services. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.

“Non Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.

“Personally Identifiable Information” is non-public information that is personally identifiable to you and obtained in order for us to provide you within our Website. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.

Information We Collect
Generally, you control the amount and type of information that you provide to us when using our Website. In addition, we may track your IP address during your visit to our Site.

As a Visitor, you can browse our website to find out more about our Website. You are not being forced to provide us with any Personally Identifiable Information as a Visitor.

Computer Information Collected
When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non Personal Information. We also collect the following:

  • Cookies
    Our Website uses “Cookies” to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.
  • Geographical Information
    When you use a mobile device, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located in and display information with relevant data or advertisements. We will not share your current location with other users or partners. If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.
  • Automatic Information
    We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.
  • Log Data
    Like many Website operators, we collect information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Under the Child’s Online Privacy Security Act, no Website operator can require, as a condition to involvement in an activity, that a child younger than 13 years of age divulge more details than is reasonably required. Silly Grasshopper, LLC abides by this demand. We also don’t offer products that most 13 year olds would be interested in.

How We Use Your Information
We use the information we receive from you as follows:

  • Customizing Our Website
    We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website.
  • Sharing Information with Affiliates and Other Third Parties
    We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.
  • Data Aggregation
    We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others. At no time is your Personally Identifiable Information included in such data aggregations.
  • Legally Required Releases of Information
    We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of Silly Grasshopper, LLC, our Users, employees, and affiliates.

In the event that you end up on one of our email marketing lists and wish to be taken off said list, please look for the “unsubscribe”, “opt out” or similarly-named button in the email. If you do not see this, please contact us.

Links to Other Websites
Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of- or responsibility for- linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We utilize practical protection measures to safeguard against the loss, abuse, and modification of the individual Data under our control. Personal Data is kept in a secured database and always sent out by means of an encrypted SSL method when supported by your web browser. No Web or email transmission is ever totally protected. For example, email sent out to or from the Website may not be protected. You must take unique care in deciding what info you send to us by means of email.

Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

Questions About Our Privacy Practices or This Privacy Policy
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. If you have any questions about our Privacy Practices or this Policy, please contact us.

By using this website you agree to accept our Privacy Policy and Terms & Conditions

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